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Citizen's Charter

I. Mandate:

As stated in Republic Act No. 7160 otherwise known as the “Local Government Code of 1991” and its Implementing Rules and Regulations.

The City Government of Dagupan shall fulfill its mandate observing the following values, to wit:

D isiplina
A ngat na Serbisyo
G aling at Talino
U galing Matapat
P ananagutan sa Lahat ng Gawi
A tensyong Makabayan
N agkakaisa sa Iisang Pangarap

II. Vision:

Dagupan City as the premier center for commerce and aquaculture in North Luzon supported by a viable solid waste management system and a disaster resilient environment. A city that every Dagupeño can be proud of.

III. Mission:

To improve the life of every Dagupeño by living the value of ‘our city, our shared responsibility’.

IV. Service Pledge:

We, the city officials and employees of the City Government of Dagupan, pledge to provide effective and efficient delivery of services to our clients. The city officials, its assistant and personnel commit to prevent graft and corruption in government through the adoption of simplified requirements and procedures that will reduce red tape and expedite business and non-business related transactions, guided by the commitment that “Our City, Our Shared Responsibility.”

Download the Citizen's Charter
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